Sodexo takes the protection of your personal data very seriously.
Thank you for visiting. At Sodexo, we recognize the importance of protecting your privacy. Sodexo adheres to the policies and practices described in this Privacy Policy for the treatment, use and protection of the information provided to us by users of this mobile application.
By interacting with Sodexo through this mobile application, you consent to the use of information that is collected or submitted as described in this Privacy Policy. We may make changes or add to this Privacy Policy, so we encourage you to review it periodically.
“Personal data” means any information relating to an identified natural person or one that can be directly or indirectly identified by reference to an identification number or to one or more factors specific to this person. Personal data will share the same definition as “Personally Identifiable Information.”
“us” or “our” means those entities of Sodexo that are based in the United States or Canada (hereinafter designated as “Sodexo”) for all dimensions and activities.
“you” means any application user/visitor.
“Application” means the mobile application where this policy is linked.
We use Personal data to operate, administer and improve the Application, deliver the services or carry out the transactions you request, improve our services, provide you with more effective customer service, perform research and analysis aimed at improving our products, services and technologies, satisfy our legitimate business interests (including performing trend analysis and market studies), display content and advertising that are customized to your interests and preferences, and comply with government regulations.
We also use Personal data about you to communicate with you about the Application, and additional products and services you may find of value. To do all of this, we combine personal and non-Personal data, collected online and offline, including information from third party sources.
We undertake to obtain your consent and/or to allow you to refuse the use of your data for certain purposes whenever necessary.
You will in any event be informed of the purposes for which your data are collected via the various online data collection forms.
We collect information both directly and indirectly from you when you:
On this Application, if provided by the user, we may specifically collect and process the following types of personal data:
This information may include:
Personal data identified by an asterisk in the data collection forms are compulsory as these are necessary to fulfill any orders placed. In the absence of this compulsory information, these transactions cannot be processed.
We may combine any of the information collected about you for the purposes described in this Privacy Policy.
When you create an account and provide your email address, we will periodically send you administrative e-mails, free newsletters, and e-mails that directly promote the use of our Application or services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you administrative emails, including notices of any updates to our Terms or Privacy Policy. If you wish to opt out of administrative emails, you must delete your account entirely and cease use of the service.
The security and confidentiality of your personal data are of great importance to us. This is why we restrict access to your personal data only to members of our staff who need to have this information in order to process your orders or to provide the requested service.
We will not disclose your personal data to any unauthorized third parties. We may, however, share your personal data with entities within the Sodexo group and with authorized service providers (for example: technical service providers hosting, maintenance, consultants, etc.) whom we may call upon for the purpose of providing our services. We do not authorize our service providers to use or disclose your data, except to the extent necessary to deliver the services on our behalf or to comply with legal obligations. Furthermore, we may share personal data concerning you (i) if the law or a legal procedure requires us to do so, (ii) in response to a request by public authorities or other officials or (iii) if we are of the opinion that transferring these data is necessary or appropriate to prevent any physical harm or financial loss or in respect of an investigation concerning a suspected or proven unlawful activity.
We may partner with third parties to provide advertisements to visitors through the Application. These third parties are only provided the information necessary to perform their services and are only permitted to use such information for the provision of such services. We may also aggregate general statistics that we gather about visitors, sales, traffic patterns, and services and provide these statistics to third parties; however, when we do, these statistics will not include any Personal data that identifies individuals.
We do not sell, as defined under the California Consumer Protection Act of 2018 (“CCPA”), your Personal data to third parties.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. For information regarding the rights for California residents, please see https://oag.ca.gov/privacy/ccpa.
For California residents to make a data access request, please utilize one of the following options:
Sodexo Office of Ethics, Compliance & Privacy
9801 Washingtonian Blvd
Gaithersburg, MD 20878
We will store your Personal data only for as long as necessary to fulfill the purposes for which it was collected and processed. This period may be extended, if applicable, for any amount of time prescribed by any legal or regulatory provisions that may apply.
Sodexo does not support Do Not Track browser settings and does not currently participate in any Do Not Track frameworks that would allow any of our Applications to respond to signals or other mechanisms from you regarding the collection of your Personal data. However, our Applications do not track any personally identifiable information on our Applications unless you intentionally provide it to us (such as when you create an account, request customer service or make a purchase).
Our Application is intended for a general audience and are not directed to children under the age of 13. Please contact us if you believe that we may have collected information from your child and we will work to delete it.
Sodexo online services may allow users to post messages and submit their own content (e.g., stories, comments, blogs, postings, etc.), which may include Personal data. You are responsible for all actions resulting from any information, including Personal data, which you post on Sodexo’s online resources. Please remember that any information you post becomes public information, is not subject to this Privacy Policy, and Sodexo is not responsible for the results of such postings.
Sodexo may disclose Personal data about you as required by law. In addition, Sodexo may disclose Personal data about you in the unlikely event Sodexo deems release necessary to protect Sodexo legal rights or to protect the personal safety of users of the Application or members of the public.
In the event that all or a portion of Sodexo, or substantially all the assets of Sodexo, is sold to another business entity, personally identifiable information collected from the Application will likely be among the assets transferred to such business entity.
In addition to the information described above, we and our third-party service providers may collect additional information when you utilize any of our mobile applications, including the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use our mobile applications.
If you utilize any of the location-based services in our mobile applications we and our third-party service providers may collect, use, and share location data, including the real-time geographic location of your device. We use such information to provide and improve location-based products and services. You may opt-out from further allowing us to have access to your location data by adjusting the permissions in your mobile device.
We seek to keep your Personal data secure and implement reasonable technical, administrative, and physical safeguards to help us protect such information from unauthorized access, use, and disclosure. We also request that our third-party service providers use commercially reasonable security measures to protect your information from unauthorized access or use. However, no method of electronically transmitting or storing data is ever completely secure, and therefore, we cannot guarantee that your information will never be accessed, used, or disclosed in a manner that is inconsistent with this Privacy Policy.
If you have any questions or comments with regard to this policy, please do not hesitate to contact us at the following address privacy.noram@sodexo.com or contact our Group Data Protection Officer by sending an email at the following email address: dpo.group@sodexo.com.